Frequently Asked Questions

What is tojiji? What does "tojiji" stand for?
tojiji represents you, your family and friends, a community of golfers, etc. ("jiji"). We are here for you, providing the "as best we can" golfing services and experience to you ("to jiji"). Simply tojiji.

How are the deals so good?
Our partners exchange great deals for new customers, instant revenue and digital marketing of their deals and facilities. It is a victory for both sides.

Is my purchase safe?
Absolutely! We partner with ShoptetPay payment gateway. ShoptetPay adheres to the strict PCI DSS security standards, an international standard for protecting sensitive payment data, the most stringent level of certification available in the payments industry. ShoptetPay uses the best-in-class security tools and practices to maintain a highest level of security for all your payment transactions.

How can I stay up to date on new tojiji deals?
Subscribe for free email updates on the latest offers at the end of this page.

What advantages do I get by creating a profile on your site?
1. Enter your personal details once and there is no need to re-enter them again during a check-out process.
2. All your orders, payments, invoices and additional discounts history is stored in one place. No need to search through your emails.
3. You can rate deals and engage in discussions.
Setting up your profile is optional. You can still buy your deals without it.

Does it cost me any money to join tojiji?
No, it is completely FREE!

What happens if I forget my sign-in information?
You can reset your password by using our "Forgotten password" tool found on the login page.

Why is my email address not recognized when I try to login?
If you have signed up for our email updates and have not yet made a purchase, it is likely you have not activated your account yet. If your email address is not recognized, simply register instead of logging in.

How can I change my account information?
You can change your account information by logging in and clicking on "My personal details".

How can I access all of my purchased vouchers?
Your PDF vouchers are emailed to your email provided during check-out.

What if I never received or lost my voucher?
First, check your junk/spam folder. If it's there, make sure you mark the email as NOT JUNK/SPAM so future vouchers will go right to your inbox. If you still don't see it in your Junk/Spam Folder, you can always log into your account via the website to access your orders. Contact tojiji support with the following information: order number, first and last name, email address and we will resend it to you.

When will I receive my tojiji voucher?
Upon your purchase. Please allow a couple of minutes for the platform to complete the purchase transaction.

Will I have an issue redeeming my voucher at golf course?
No, the system has been set up to be easy for you and the golf course. However if you do encounter an issue, golf course will resolve it to your best satisfaction and their convenience.

Is an ID required to redeem my voucher?
Not always required, but be sure to have an ID available because the golf course may have a record of your name and address to prevent fraud and counterfeiting.

Can I extend my voucher for next season?
No, the expiration date for a voucher cannot be extended, nor can it be exchanged for another offer — even if for another offer at the same course. However, the voucher might be extended at a discretion of the golf course policies.

How do I book a tee time?
Call the golf facility in advance for a tee time you want to golf (just as you regularly do). Mention on the call that you have a tojiji voucher and will be using it for your round(s) of golf.

What about Rain Checks?
Each golf course has their own rain check policy. Please inquire with the golf reception first about getting a rain check.

What is the refund policy when I purchase tojiji voucher from this website?
All sales from this website are final; we do not offer refunds or exchanges. If for some reason the course went out of business, we will either issue a full refund or trade out your voucher with another course at an equal value.

Can I give my voucher to somebody else?
Yes, they are fully transferable, unless otherwise noted, so you can give them as gifts.

Did we answer all of your questions? If you still have questions, feel free to contact us and we will do our best to respond quickly.